Management Arts

Nowadays, due to global competition the growing, e-commerce is faced with increasingly complex challenges. E-commerce has been greatly influenced by online advertising sites. Online advertising is a form of promotion that uses the Internet and World Wide Web for the expressed purpose of delivering marketing messages to attract customers. However, the question is, do the IT managements know how to choose the best advertising site to introduce products and services? To answer this, it is necessary to recognize influential factors on choosing the best advertising site and current competition position based on agile capabilities. They have to, because managers cannot expect to find the method to achieve this goal, if they don’t have accurate data about the ranking of advertising sites. The goal of this paper is identify of agile capabilities and ranking advertisement sites by presenting a model based on the knowledge of multi criteria decision making. After determining criteria, weight devoting was performed by using the expert's views in the IT departments. Ultimately, ranking of advertisement sites was done by applying the algorithm of PROMETHEE .

Rapid entry of foreign or imported cars in the domestic market leaves Malaysian car manufacturers struggling to compete with their foreign counterparts. Despite of high sales, customer’s satisfactions towards national car were low as compared to imported cars. This prompted the current investigation with the objectives to identify the most important automobile attributes influencing customer’s satisfaction and also to determine the most appealing automobile attributes among major ethnic groups in Malaysia. This study employs survey approach where 370 responses were collected from car owners and drivers of national car in Klang Valley area. Results from the regression analysis showed that all variables namely safety feature, vehicle apperance, resale value and standing charges are related to customer’s satisfaction. Thus, all hypotheses were accepted. Secondly, all major ethnic groups; Malay, Indian and Chinese were influenced mostly by safety feature. In addition, the result depict that Chinese has lower satisfaction level towards national car consumption as compared to other races.

Knowledge management is one of the achievements of today's information age and knowledge with regard to the characteristics of the organizations and institutions specifically require the use of highly for the success of it. Therefore investigated the possibility of implementing knowledge management in organizations is the impact of high importance. In this context, the aim of the present study the feasibility of implementing knowledge management in university of Aran & Bidgol in building knowledge-based research model was used. Statistical research, university staff and faculty were 46 patients who were studied in the census, all the statistical community. Possibility of implementing knowledge management in the statistical model based on the variables of knowledge goals, knowledge identification, acquisition, development, sharing, use, maintenance and evaluation of knowledge was evaluated and the results showed that the implementation of knowledge management The university there. The proposals were presented to facilitate and strengthen the areas of knowledge management.

This paper aims at defining a specific model on the decision to engage in HR outsourcing.  There have been much deliberations that HR outsourcing as an organizational strategy has increased considerably over the last decade. Nevertheless, this trend has attracted little academic attention regarding the factors that influence the reliance on HR outsourcing. In this article, we provide a critical review on the contextual variables such as organizational size, strategic orientation, managers’ characteristics and environmental dynamism as primary determinants of the decision to outsource HR functions. This study adds to the present literature by explaining conceptually the linkages between these variables by applying both the resource-based view and transaction cost economics when making outsourcing decisions.

The study conducts job strain, stress among managers to cause of presenteeism among managers. The data were obtained by using COPSOQ stress scales, Stanford Presenteeism Scale (SPS-6). The questionnaires administered to all 75 managers in 3 companies situated in Iran. The research questions were conducted using the Analysis of Variance (ANOVA) and T-test. According to the findings the managers experience significantly higher levels of stress, also with female managers experiencing higher levels of job strain than men. Moreover, high levels of stress are related with decreased presenteeism. Meanwhile, a significant difference was obtained in the means between age groups, as the youngest respondents indicating decreased presenteeism.

The advent of ERP Systems, marked a new beginning in the Information Systems arena. It has brought about in reality the much sought after idea of providing competitive edge to organizations with the help of Information Systems. Though worldwide, several companies have extended their ERP systems to cover the entire supply chain, most of the Indian companies are still lagging behind. The research work carried out, was a Case Study based research work where a comparison and analysis of 10 cases was carried out in such organizations where ERP has been implemented. The basic objective of the study was to compare ERP implementation projects of ten successful companies and find critical issues related to various Pre-implementation, Implementation and Post implementation phases. The role of Information Systems in effective management of organizations has been since a long time. From merely crunching numbers, to helping taking strategic decisions, Information Systems have come a long way today. Enterprise Resource Planning (ERP) system, a term coined by Gartner Research firm in the beginning of 1990s, was one such IS application that marked the beginning of a new age of enterprise wide computing.

The study brings out subscribers preference of Mobile Number Portability (MNP) in Coimbatore city. The main objective of this study is to know the subscriber inclination and major influencing factor for preferring a particular operator. The research design used in this study is descriptive research design. Data was collected from 200 subscribers, after screening the data 200 subscribers were taken into the account. Data was collected by survey method through structured questionnaire with closed ended questions. The primary data were collected through questionnaire, personal and telephonic contact with the subscribers. The secondary data were collected from the available literature sources. For distribution of questionnaire to the subscribers random sampling method was used and to collect the customer opinion survey was taken among the selected subscribers. The collected data includes personal details, preceding and existing operator, awareness of MNP, utilization of MNP and satisfaction level of MNP. Most of the educated subscribers are having the awareness about of MNP. But, in case of illiterate people no awareness is there about the MNP. Most of the subscriber made satisfied with new operator. In India, out of 851 million subscribers 13 million subscribers are makes MNP request (1.53 %) the same outcome is exposed in this study also i.e, most of the subscribers are not willing to switch their operator and they want to retain their existing operator.

This paper explores the dimensions that contribute to leadership excellence in Thailand and empirically tests the Selvarajah, Duignan, Nuttman, Lane and Suppiah (1995) model. Summated scales for the importance of Excellent Leadership, Personal Qualities, Managerial Behaviours (MB), Organisational Demands, and Environmental Influences were developed. A structural model was constructed to explain the relationship in excellence in leadership. 403 managers participated in this research. The findings suggest that there are strong cultural factors such as non-confrontation and respect moderating the perceptions of Thai managers with regard to an Excellent Leader. Thailand attracts international investor interest and the relevance of behavioural values for business is of great importance to human resources management. There is limited literature on Thai management and leadership styles and the available literature has not linked cultural values and norms to leadership constructs in Thailand. The findings in this paper are important for managers on foreign assignment in Thailand and for others who engage with Thailand.

Medical Tourism forms a significant proportion of less developed countries’ income. With regard to Iran’s attractiveness for tourists and big advantages of developing this industry in the country and lack of researches in this field, identification of motivations of medical tourists for choosing Iran, can significantly improve this burgeoning industry. Statistical population of this research is foreign medical tourists which have traveled to Iran for medical treatments. The data is gathered through distributing 56 questionnaires consist of 38 questions between medical tourists which were chosen by the method of convenience sampling. For testing the conceptual model multi linear regression has been applied. Results showed that while treatment cost, waiting time, treatment options, medical facilities and sociological factors are significantly and positively influential on medical tourists’ motivation, service quality, political conditions and tourist attractions has not any significant influence on medical tourists’ motivation. Therefore, we suggest concentrating the investment on the first 5 above mentioned factors in marketing plans and considering prevention of bad effects of the other factors.

The objective of this paper is to explore the role networking play in making small scale business activities more sustainable. Using a sample of 320 women small scale business operators from the Mfantsiman district of Ghana, the study adopts the multinomial logit as well as ordinary least square (OLS) estimation techniques to determine the effects of number of network on start-up capital and credit amount. The central focus of the paper is to discuss the role of networking in making women more innovative in sourcing for start-up and top-up capital for business activities. The paper establishes that belonging to more than three networks significantly reduces the quantum of credit that women business operators can access thus it is one network that significantly determines credit size for business expansion but at the start –up stage, more networks is vital in sourcing for start-up capital from other sources. The paper recommends that networking should be used by women not only at the start-up stage but also the later stages when financing needs becomes more crucial for business expansion, it is important for women to stay with an established network. Besides networking, the paper offers recommendations on ‘flexible’ repayment schedule as a way of increasing credit duration for greater access to loans. The paper offers policy recommendations to assist in building stronger entrepreneurial network in order to ensure sustainable entrepreneurship.