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The purpose of writing the current paper is to identify and classify the driving affecting factors on customer relationship management. For measuring customer relationship management, we utilized 6 dimensions includes: knowledge management, technology, top management, personnel, service customizing and system integration. 2 questionnaires for identify and rank factors were designed and after proving their validity and reliability distributed participants. The results of applying Chi Square and Friedman tests show all dimension have positive and meaningful influence on customer relationship management. Finally by applying fuzzy TOPSIS technique, the sub criteria of customer relationship management were ranked in which “Reviewing and changing customers’ activities and other ones to achieve more customer orientation”, “Putting comprehensive information to customers about organizational services” and “Leading executive customer oriented plans by top managers” were selected as the most important sub criteria.

Hydro-geophysical investigations were conducted on a 16-acre piece of land at Kaedabi-Ahwerease in the Akuapem-South Municipality in the Eastern Region of Ghana. The purpose of the study was to determine the groundwater potential at the site and the possibility of drilling a borehole that could yield considerable quantity of groundwater for sustainable potable water for a proposed bottled and sachet water factory. The survey was carried out using the Geonics EM-34 conductivity meter and ABEM Terrameter (model SAS 1000 C) equipment. Electromagnetic (EM) profiling and Vertical electrical sounding (VES) surveys were conducted to determine the vertical variation of the resistivity/conductivity of the sub-surface rock formation with depth with the view to detecting fractures, joints, shear zones and faults, which could serve as conduits for water traps within the underlying bedrock at the project site. The EM profiling data were obtained along three (3) evenly-spaced parallel traverses each of length 300 m with the 20 m inter-coil separation cable. Measurements were taken at 10 m station intervals in the northwest-southeast direction as a means of selecting suitable points for depth-probing (VES investigations). From the EM profiling results, 12 conductivity anomaly points were selected for further investigation using VES methodology. The Schlumberger array was used for the VES survey. The combined interpretation of the EM and VES results indicated the presence of possible aquifer units comprising the weathered, fractured and fresh bedrock within the subsurface of the study area. The results revealed the presence of three geo-electric layers. The resistivity of the top lateritic layer ranged from 78 to 1,895 ?m with thickness between 0.8 and 1.7 m. The resistivity of the regolith (second layer) ranged from 10 to 135 ?m with thickness of 2.1 to 6.4 m; while the bedrock had resistivity values between 303 and 1068 ?m. The combined output from topographic interpretation, paleo-river channel location and resistivity modelling results clearly zoned out areas of high and low groundwater potential in the study area. The estimated groundwater yield for the three test wells drilled within the detected high groundwater potential zone ranged between 50 and 160 lpm, indicating that, the study area has adequate groundwater for the proposed project.

Early studies on the adsorption and ion exchange potential of coconut coir dust (Cocos nucifera L.) shows that it has great proficiency for removal of trace metal ions from waste water and industrial effluents. Several factors influence the process of waste water detoxification by agricultural biomass. In this paper the effect of Particle sizes of coconut coir dust on the removal of metal ions by ion exchange has been studied by batch adsorption process for Pb(II), Zn(II), Cu(II), and Cd(II). Percentage sorption of Pb(II), Cu(II), Cd(II), Zn(II) increase with decrease in particle sizes of coir dust: 50 µm > 63 µm > 150 µm > 212 µm > 300 µm > 425 µm > 600 µm. The adsorptivities of the metal ions on the unmodified coir dust decreased in the descending order: Pb(II) > Cd(II) > Zn(II) > Cu(II).

The sales force's performance is one of the key issues for companies in today's competitive environment. Sales force is the executive arm of organizations in attracting customers and selling goods or services. All efforts of the various units of the organization are summarized as a result of the sales force's performance. As competition intensifies, the importance of sales force performance has increased. Today's vendors are more than ever a dynamic powerhouse in the world of commerce, and their efforts have a direct impact on diverse and diverse activities. Maintain the company's position in the market, evaluate the status of competitors, and ultimately provide the grounds for success and development of the company. This research attempts to investigate the effect of sales force reputation on customer behavior with an emphasis on the role of empirical value added by sales force. The statistical population of the present study is the employees and customers of Iran Khodro authorized dealers in Isfahan city and the number of samples A total of 390 patients were selected. The research type is applied and the method of the survey is descriptive and the data collection tool is a questionnaire. The data were analyzed using SPSS software and Lisrel software. The results show that the reputation of sales force is influential on economic value, service productivity, service superiority, pleasurable interactions, and the mentioned variables have a positive effect on customer behavior in Iranian car dealerships, and it is suggested that these agents In order to raise the trust of customers, they are more seriously committed to their commitments and are committed to their customers and meet their needs.

Ottoman Empire was formed in the early thirteenth century by a tribal head named Uthman who was of the Turks living I Anatolia. This government, which was formed based on the conquests, had been the cause of anxiety of European for centuries and this anxiety was real because the Ottoman government had conquered by that time, using Turkish tribes and using warrior tradition (fighting with the pagan), all Balkan peninsula and vast sections of the eastern Europe but with the advent of new centuries, the Europeans gradually gained power and passed the Ottoman in power. The Ottomans who noticed the accomplishments of the Europeans compensated their lagging behind by doing new amendments in the mode of the Europeans. These amendment started seriously in the Ottoman Empire from the early nineteenth century and were followed until the of the age of this empire. These amendments have been followed in the modern Turkey with much intensity.

Isolated right ventricular myocardial infarction is a rare entity in the spectrum of acute coronary syndrome. It is often overlooked during the assessment of patients suspected to have acute coronary syndrome.A 49 years old male presented with atypical chest discomfort associated with vagal symptoms. The initial ECGs were not supporting. The Echocardiography revealed an isolated right ventricular myocardial wall motion abonrmality that was initially missed. Coronary angiogram revealed a dominant right circulation and a selective occlusion of an acute marginal branch. Successful angioplasty was done .Cardiac MRI performed 48 hours later confirmed isolated character of the infarction by showing hyperenhancement of free wall of right ventricle.In the current report, we illustrates the importance of looking carefully for isolated right ventricular infarction during echocardiography in all cases of suspected myocardial ischemia.

Calotropis procera R. Br. (Asclepiadaceae) is a well-known medicinal plant with leaves, roots, and bark being exploited by popular medicine to fight many human and animal diseases. This work deals with the fractionation of the crude latex produced by the green parts of the plant and aims to evaluate its toxic effects upon egg hatching and larval development of Aedes aegypti. The whole latex was shown to cause 100% mortality of 3rd instars within 5 min. It was fractionated into water-soluble dialyzable (DF) and non-dialyzable (NDF) rubber-free materials. Both fractions were partially effective to prevent egg hatching and most of individuals growing under experimental conditions died before reaching 2nd instars or stayed in 1st instars. Besides, the fractions were very toxic to 3rd instars causing 100% mortality within 24 h. When both fractions were submitted to heat-treatment the toxic effects were diminished considerably suggesting low thermostability of the toxic compounds. Polyacrylamide gel electrophoresis of both fractions and their newly fractionated peaks obtained through ion exchange chromatography or desalting attested the presence of proteins in both materials. When submitted to protease digestion prior to larvicidal assays NDF lost most of its toxicity but DF was still strongly active. It may be possible that the highly toxic effects of the whole latex from C. procera upon egg hatching and larvae development should be at least in part due to its protein content found in NDF.

Population ageing is the most significant emerging demographic phenomenon in the world today. In 1950, the world population aged 60 years and above was 205 million (8.2 per cent of the population) which increased to 606 million (10 per cent of the population) in 2000. By 2050, the proportion of older persons 60 years and above is projected to rise to 21.1 per cent, which will be two billion in number. Old age presents its special and unique problems but these have been aggravated due to the unprecedented speed of socioeconomic transformation leading to a number of changes in different aspects of living conditions. The needs and problems of the elderly vary significantly according to their age, socioeconomic status, health, living status and other such background characteristics. The most of the study is only considering all elderly same factors for study of the issues and problems of elderly. The Indian society structure is form on the basis of the caste of the people. The whole society divided as per their role and function in the society. The allocation of the resources also divided as per the caste, the Dalti in India are the most vulnerable communities in the India due to various reasons. The women condition of the Dalit women elderly are facing multi level exclusion on the basis of the gender, caste, economic, caste atrocities and social exclusion. The paper is demanding that while studying the issues of Dalti elderly need different perspective for studying the issues and problems of the Dalti elderly.

Mean labeling of graphs was discussed in [10] and the concept of odd mean labeling was introduced in [9].  k-odd mean labeling and (k, d) - odd mean labeling are introduced and discussed in [5], [6], [7]. In this paper, we introduce the concept of k-even mean labeling and investigate k-even mean labeling of C_n È P_m.

Bioremediation of poly aromatic hydrocarbon (PAHs) contaminated soil was investigated using micro scale land farming. The mushroom species: namely saprophytic, symbiotic and parasitic were applied by broadcasting them to the relevant cell at 10 cm depth. 100 g of mushroom substrate was applied once in 6 weeks to the cells. These quantities of mushroom supplied enough nitrogen to the cells for the 10 week remediation period. The biodegradation rates of PAHs contaminated soil in the presence of the mushroom were studied using chemical kinetics approach. The reaction orders were studied using the differential method but the reaction rate constants were computed using the integral method. -1Results show that reaction rate constants were 0.0503, 0.0536 and 0.0515 day-1, for saprophytic, parasitic and symbiotic mushrooms respectively. The reaction orders and rate constants show no significant difference. However, parasitic mushroom degrade the PAHs faster than the other species.